We guarantee satisfaction with our starter kits and sourdough accessories, and we offer unlimited support with any purchase. If you have questions and/or concerns prior to placing an order, please reach out to us. We have all answers for you.

All our products are shipped directly from Sydney, Australia, from our family home. No one likes delays, and we don't like them either. We drop packages at the local AusPost hub daily, or a local courier picks them up, whatever is more convenient at the time.

We ship packages daily from Mon-Fri with Australia Post or other leading couriers. Each consignment includes a tracking link so that you know when to expect delivery. If choosing the afforable letter option for your starter, remember there is no tracking available.

We operate from home and we are happy for you to collect your order in person. Once you place your order, just select 'Local Pickup' option and follow the instructions to book the convenient time. There is ample street parking available or you can use our visitor parking.